150% Price Match Guarantee Policy
Inviting Lighting strives to be fair and do everything possible to keep our current and future customers pleased with our services and prices. A “Price Match Guarantee” has been established to make sure our customers are paying fair market value and are not paying too much. Our way of saying thank you for giving us the opportunity to do business with you.
How Do I Apply For My Price Match Guarantee?
1. Email sales@invitinglighting.com and notify Inviting Lighting if you have found a lower price.
2. Include the name of the online company and website product page that you have found the product priced lower.
3. You must provide the documentation of the cost of the product including shipping, handling, taxes and if coupons were used.
4. Documentation required: This can be in the form of a screenshot of the checkout page/shopping cart checkout. A screen shot can be obtained by clicking the “Prnt Scrn” key on your keyboard within the page in which to capture the screen shot (shopping cart checkout page) and pasting it into a Word document or pasting it into the body of an email, attaching the document to an email or sending the documentation via FAX to Inviting Lighting. It’s that easy.
Inviting Lighting will Price Match Guarantee 150% of the price difference on the same exact item; this item must be the same quantity, model number, color, include the same features and accessories if applicable.
Pricing example:
1. Our price $300.00 you find the item from another retailer for $250.00.
2. We reduce the price for you to 150% of the difference; $300.00 – $250.00 = $50.00 for the 100% match and then 50% more $25.00.
3. 150% Price Match Guarantee; $50.00 + $25.00 = $75.00
4. $300.00 (our original price) - $75.00 (price match guarantee) = $225.00 (your final price).
Price Match Guarantee is for Internet only.
Price Match Guarantee will not be offered on items with a sales price under $100.00
Price Match is only eligible from competitors that are USA authorized dealers of the product and that are in compliance with manufacturers’ terms and conditions. At our discretion clearance items are exempt from an absolute 150% price match, but we will try to price match on clearance items when possible, again, the clearance items will be at our discretion. This is due to the wide range and inconsistent pricing between competing retailers on clearance items. Non authorized dealers such as individuals selling on eBay, clearance warehouses, refurbished product dealers and liquidations are not eligible.
The product is in stock and available for immediate shipment from the competitor.
The guarantee is applicable to a new order or to open quotes for an order by reducing the price based on the 150% price difference guarantee, when the proper documentation submission.
Orders that have already been placed through Inviting Lighting have a 2 day Price Match Guarantee from the date of the order. The 2 day guarantee will be issued in the form of an “in store credit” applicable to future purchases.
Price Match Guarantee must include proof of the total price of the product, shipping, handling costs and tax. Inviting Lighting has the right to confirm the price on a competitor’s website, but we will not call and inquire of shipping and handling fees. So please submit the required documentation.
Price Match Guarantee will not be offered in the event that the price match involves an item that would be sold at a loss or below the manufacturers pricing policy and after shipping and handling costs.
Inviting Lighting is not liable for pricing errors and Price Match Guarantee will not be approved in the event that the competitor clearly has incorrect pricing on their website, due to human error. Example; The cost of an item to Inviting Lighting is $200.00 and another retailer has it marked for $100.00. That is clearly an error and failure to update pricing, as this would be below our authorized dealer cost.
Price Match does not apply to merchants offering factory-reconditioned, refurbished, closeout, clearance or previously returned items.
Price Match Guarantee is limited to two orders maximum per customer in any 60 day time period. Inviting Lighting will allow multiple items per order.
Inviting Lighting has the right to change this policy at anytime.
Inviting Lighting reserves the final right to determine eligibility for price guarantee.
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